Supply Chain Challenges Underscore the Need for Remote Monitoring and Collaboration

With bottlenecks in the supply chain—labor, containers, shipping, ports, trucks, railroads and warehouses – expected to persist well into 2022, the need is greater than ever for solutions that can increase operational efficiency while saving time and money.

For over a decade, DigiGone has been creating products that provide customers with the ability to communicate, collaborate and monitor remote assets around the world. Now more than ever, these products are helping businesses address the challenges of today.

Resolve Issues Quickly and Efficiently

Situations like equipment repairs can often mean that an expert would need to travel to evaluate a situation and diagnose the problem. In the past, this could mean days spent identifying the right resource and then travel time to a remote location. Given today’s tight labor force, where an expert might have a backlog of jobs, that timeline could grow to weeks or longer.

With digiTech’s secure, hands-free, voice-based collaboration solution, you can have “eyes on the situation” in real time. If parts need to be ordered, that can be done without having to wait for on-site examination of the problem.

Businesses can virtually connect with subject matter experts or other resources around the world, allowing for faster resolution to the problem and overall increased equipment uptime.

 
Monitor Remote Assets

Supply chain bottlenecks are also causing increased times at sea and in port. This makes the ability to monitor remote assets around the world even more important.

digiView provides customers with oversight of remote assets 24/7, including real-time video and still images. Businesses can achieve instant visualization of the situation, enhancing safety and overall operational efficiency.

Works Where Others Can’t

Because digiTech and digiView were built to work in low bandwidth, hard to reach environments, they allow for cost-effective, visual communication and monitoring from even the remotest of locations where higher bandwidth options won’t work reliably. In addition, encryption protects your communication and ensures safety.

Solutions for Your Business

DigiGone has solutions that allow your business to solve problems in minutes, not days. As teams and managers are able to communicate visually, there are more opportunities for remote collaboration and informed decision making.

Whether it’s training, inspection, repairs or other issues, digiTech and digiView are are advancing the way that businesses connect, especially in today’s challenging environment.

Schedule a demo today.