A managed bandwidth communication tool for remote locations.

MANAGED

BANDWIDTH

CrewChat 27.3%

Vessel Operations 72.7%

Key Features

Managed bandwidth greatly reduces airtime costs compared to other applications.

A Maintenance-Free, Self-Contained Application

Once remotely installed, CrewChat is maintenance free.

True End-to-End Encryption

End-to-end encryption uses the NIST-approved 256-bit AES.

Managed Bandwidth

Uplink consumes no more than 70Kbps, and downlink no more than 100Kbps.

Video, Voice & Text Capabilities

CrewChat allows for multiple communication formats.

Boost Morale

CrewChat allows workers to connect with family and friends from anywhere in the world.

Secure Communications

End-to-end encryption and ultra-low bandwidth usage allows for reliable voice and video calls.

Increase Recruitment & Retention

Prioritize crew welfare as part of an existing holistic, long-term program.

Easy to Use

CrewChat technology easily integrates with existing vessel equipment and can be shared with a simple link.

Recent News Posts

Vessels need 72 terabytes of storage for a year's worth of compressed data for a 15-camera system

Data Storage, Record Keeping, and the Safer Seas Act

28 Feb, 2024

The Safer Seas Act requires vessels to have complete CCTV systems as well as storage systems to retain at least one year's worth of video and audio recordings. DigiGone offers complete solutions.

man on ship, safer seas act audio requirements

Audio and Microphone Requirements for the Safer Seas Act

05 Feb, 2024

With the new Safer Seas Act, vessel companies must comply with many new regulations by the end of the year. One of those requirements includes audio equipment placed outside of hallways leading to staterooms, which DigiGone can help with. And while this may seem burdensome, these new rules will be good for vessel companies in the long run.

The Safer Seas Act requires all vessels to install cameras for recording certain areas.

Video Requirements for the Safer Seas Act

17 Jan, 2024

The Safer Seas Act is a new law that aims to create a safer working environment in the maritime industry. It requires all vessels to install cameras for recording certain areas.

In a recent study, 45% of mariners reported depression caused by a lack of communication while on a vessel.

Marissa G. Baker, PhD

Dept. of Environmental & Occupational Health Sciences

University of Washington

Study on Mariner Health During COVID

See the Case Study

Primary Components

1 CrewChat Application

The CrewChat application is installed on crew members' Android or iOS mobile device.

2 Application Management Program (AMP)

How it Works

1

Open the CrewChat App on Phone

The crew member opens the CrewChat application, which connects to the scheduling calendar via the AMP.

2

Schedule Call on Device

Users then select the day and time for a video call from the CrewChat calendar, which is added to the crew member's default calendar on their device.

3

A Dynamic Link is Created

The caller then selects a contact from their device contact list. A dynamic and secure meeting link is generated in their default email/SMS on their device.

4

Share Link & Place Call

The crew member will send the email/SMS with the link to the contact, who will simply click on the link at the designated date and time to connect on the call.

Technical Features

Video, voice and text capabilities
The managed bandwidth uplink consumes no more than 70Kbps
Downlink consumes no greater than 100Kbps per meeting/call
Data is encrypted end-to-end using the National Institute of Standards and Technology (NIST) approved 256-bit AES
Application Management Program (AMP) to be installed on the local server of the vessel or site
Once installed, the AMP is maintenance-free

CrewChat handles all invite/call scheduling using device's default email and phone contact list
DigiGone does not download or have access to contact lists
Crew members can schedule multiple calls and send the invite links in advance
Scheduled meetings are automatically saved in the device's default calendar
Vessel management can configure the AMP to allow calls for certain times of the day as well as the number and length of calls a crew member can make within a specific time period.